Senior Information Technology Technician

• Use your knowledge and understanding of Senior Information Technology Technician skills in representing our community's members
• Receive a competitive hourly wage of $37.53/hour
• Don't miss this chance to make a true difference to the vibrant community of the Mississaugas of Scugog Island First Nation
  

About the Mississaugas of Scugog Island First Nation

The Mississaugas of Scugog Island First Nation is a strong, vibrant, and progressive Indigenous community that is approximately a 1.5-hour drive from the heart of Toronto. Located nearby to the rural community of Port Perry, MSIFN has the benefits of small-town living while having close proximity to urban areas. As part of the Anishinabek Nation and signatories to the Williams Treaties and other pre-confederation treaties, MSIFN is extremely proud of our Indigenous culture and long history of protecting our Aboriginal and Treaty rights. As owners of the Great Blue Heron Casino and creators of the Noozhoo Nokiiyan Economic Development Limited Partnership, MSIFN has an entrepreneurial spirit and expectation for excellence. We encourage team members to be professional, flexible, dynamic, team players, who have a self-starting attitude and respect for all employees in the workplace. While working within clear lines of authority, MSIFN requires someone who can bring out the best in those who surround them. We are a busy First Nation, with many capital projects and opportunities ahead.  The community and workplace are led by an elected Council of 3 (a Chief and two Councillors) and a Senior Management Team led by the First Nation Manager and including Managers from Operations, Finance, Human Resources, and Health and Social Services. We value the hard work of our entire workforce and support them with a culture of collaboration and respect. 

For more information about our vibrant community please visit our homepage by clicking here.   

Make a Difference Within Our Community

Currently, the Mississaugas of Scugog Island First Nation (MSIFN) is looking for an experienced Senior Information Technology Technician to join our community and work with our members and management team in Scugog, ON on a full-time basis. The hours of this role are Monday to Thursday, 8:30 am to 4:30 pm, and Friday 8.30 am to 1:00 pm.  The Senior Technology Technician is required to be onsite Monday to Friday. 

The Senior Information Technology (IT) Technician’s role is to support, maintain and secure all computer systems, related applications, hardware, software and information that is used by and owned by the MSIFN under the direct supervision of the Information Systems Manager (IS Manager). This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required and other general duties assigned.

DUTIES:

KEY ACTIVITIES:         

• Maintain essential IT operations, including operating systems, security tools, network components, servers, email systems, laptops, desktops, mobile devices, software and hardware, including new additions and locations
• Ensure security and integrity of data by monitoring computer networks for threats and/or issues, and execute when required, an incident response
• Track and maintain hardware and software inventory
• Setup and maintain the organization’s WAN connections, including the internet and VPN connections
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Ensure network and system components meet the organization’s needs and work together seamlessly, as well as staying informed of new features and capabilities
• Continuously analyze current processes, technologies, and vendors to identify areas of improvement and alignment with MSIFN’s Strategic Plan
• Ensure security of data, network access and backup systems
• Maintain, troubleshoot and coordinate the use of the telephones and telephone systems
• Supports ISM in developing information technology strategies, policies and procedures by evaluating organizational needs
• Supports ISM in implementing and enforcing information technology policies and procedures
• Backup to Communications Officer to maintain and update the organization’s websites and communications tools
• Train employees on both software and hardware, troubleshoot, and provide technical support when needed
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; attending courses and gaining certifications
• Assist, troubleshoot and repair hardware and software issues for community members’ and staff’s personal computers
• Maintain and coordinate the use of the security/alarm systems
• Maintain and review when needed the security camera systems
• Maintain GPS tracking system
• Provide IT support to Minogi Corp or other MSIFN subsidiaries as directed by the IS Manager.

 Related and other duties:

•  Special projects, assigned tasks and additional regular duties as required by Information Systems Manager or First Nation Manager.

PAY RATE:                               $37.53/hour (F1)

MINIMUM QUALIFICATIONS: 

• 3-year diploma in computer science or related field
• Certification or training provided by software vendors may be required
• Minimum 5 years of related work experience and minimum of 10 years of total work experience

SPECIALIZATION REQUIRED:

• Proficiency in Microsoft 365 Business environment (Azure/Entra ID/SharePoint), Adobe Acrobat Professional, Windows Operating Systems, and Smartphone Operating Systems (iOS, Android)
• Knowledge and experience implementing and maintaining various cybersecurity technologies (MFA, DNS FW, DMARC,etc.)
• Demonstrated competency in maintaining network infrastructure (e.g., firewalls, security appliances, switching, Wi-Fi, protocols, routing, DHCP)
• Excellent analytical and technical skills to troubleshoot, anticipate, identify, and resolve problems
• Superior customer service skills
• Ability to conduct research, analysis and test and deploy new technologies
• Demonstrated ability to work effectively as a member of a team as well as the ability to work with a minimum of direct supervision
• A strong aptitude for learning; willingness to attend continuing education and self-development relating to department needs
• Valid driver’s license and $1M liability insurance
• CPIC acceptable to position upon conditional offer

CONSIDERED AN ASSET:

• Web Design and/or Application Design experience
• Experience with industrial automation and controls (PLC/SCADA)
• Experience with Windows Server 2012 R2, 2016, 2019
• Experience with Meraki and Lenovo products
• Understanding of MITRE ATTACK (all matrices)
• Familiarity with security and camera systems
• Understanding of regulations surrounding privacy and protection of information in the following environments: personal, health, intellectual property, provincial, federal, First Nation
• Knowledge and understanding of Indigenous culture, traditions, teachings, community dynamics
• Knowledge of legislation governing First Nations

Do you want to make a lasting difference to a vibrant First Nation community? Here’s your chance!

About the Benefits

In recognition of your hard work and dedication, you can look forward to a competitive hourly wage of $37.53/hr. ($68,304/yr. based on a 35-hour workweek) along with the following excellent package:

• Access to the Employee and Family Assistance Program (EFAP) along with health, dental, and vision benefits.
• Short and long-term disability. 
• Employer pension matching scheme of 5%, voluntary contributions can be increased by a further 8%.
• 3 weeks of vacation, which increases to 5 weeks of vacation with your length of service. 
• An additional 2 weeks off during the month of December to January, 7 days additional discretionary days off, and 3 statutory holidays during the office 2 weeks shutdown over the holidays.
• 14 statutory holidays throughout the year. 
• Bereavement leave of up to 5 scheduled business days for immediate family and up to 3 days for extended family in the unfortunate event of a death of a family member.
• Access to the Wellness Motivational Benefit, receive payment of up to $500 twice in a lifetime for attempts at Healthy Lifestyle changes. 
• A commitment to a policy of compensation that is internally and externally competitive and equitable. Though no pay progression is automatic, pay progression will be reviewed in line with professional development, previous work experience, seniority, cost of living, and market trends as outlined within the compensation policy.

This is your chance to be part of a dynamic and growing community where you will have the opportunity to implement processes and make your mark for the better of all.   

If you share our values and have the skills necessary to bring success to the role, then we invite you to apply today!

Please note that a Criminal Record Check with a Vulnerable Sector Search (CPIC/VSS) acceptable to the position is required upon conditional offer. Expenses for CPIC/VSS are reimbursed after orientation.